Do you know what your clients think about your competence as a lawyer?
We do. We asked them.
The results might just surprise you.
In this study, we found 1,036 people who have hired an attorney or legal aid group in the past year and asked them about their experiences. Then, we crunched the data to find out:
- What your legal clients expect from you
- How things like case type, age, and the nature of the legal issue impact your clients' expectations
- What clients think of their attorneys' legal and technological competence
- How your tech skills impact the overall client experience
- And more!
For example, did you know that your competence with technology impacts whether or not clients are satisfied with the time it takes to resolve their case? Attorneys with high tech competence are 55% more likely to meet or exceed their clients' expectations.
Download your free report to find out how you stack up against your competitors.